Welcome to the SSA Help Desk

Book of Knowledge

General Calendar of Tasks:

Month	To Do List
July	Finalize details of roll out Revise Roll Out presentation for Hardware and Software Copy and deliver Software Student Scripts to teachers assisting in roll out
August	Sort new student computers into homerooms, bag and tag Roll Out Trend scan for summer infections, email students
September	Trend scan for infections, email students
October	Trend scan for infections, email students
November	Trend scan for infections, email students
December	Get list of non-returning students for spring semester from Admin, collect computers Get list of new adds for spring semester, build computers and appropriate accounts Trend scan for infections, email students
January	Distribute computers to new adds, hold training session Begin AUP collection from registration packets Trend scan for infections, email students
February	Continued AUP collection Trend scan for infections, email students
March	Finish AUP collection Speak to seniors re: laptop collection, college technology questions Trend scan for infections, email students
April	Revise Summer Survival Guide Begin creating tethers for next year Trend scan for infections, email students
May	Trend scan for infections, email students Collect Senior Machines, ship and re-image Collect non-returning student machines, ship and re-image Publish Summer Survival Guide, inform students of guide Get list of new summer adds from Administration, build computers and appropriate accounts
June	Get list of new summer adds from Administration, build computers and appropriate accounts Complete re-image of returned machines Follow-up on shipped machines Build new teachers' computers Order new cases and SD cards Make tags for new student computers